All orders are processed and dispatched within 5–8 working days from the date of order confirmation.
Once dispatched, deliveries are usually completed within 2–3 working days.
Customers can generally expect to receive their orders within 7–11 working days from the date of placing the order.
dispatching days:Monday, Tuesday, Wednesday from the date of placing the order.
Delivery timelines are estimates and may occasionally vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.
We provide MSS Parcel service and professional courier options. This is completely your choice of selection. Before placing an order, please check the service availability in your area and place your order accordingly.
Once we ship the plants and provide the courier details, for any transit issues, please contact your courier or parcel office directly.
If you need further assistance from us, we will gladly provide contact support.
No cancellations or refunds are entertained for Live Plants.
In the event of an emergency order cancellation prior to shipping, a Cancellation Charge of 10% will be applied.